Station Board
Woking Station's art deco style entrance
Photo: Murgatroyd49, CC BY-SA 4.0, Wikimedia Commons (cropped)

First-time traveler guide

Woking

Woking, United Kingdom

5 platformsThrough

Quick answers

The facts people look for first, pulled from this guide.

From the airport

Woking is a major commuter hub in Surrey, easily reached from London and nearby airports.

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Tickets and apps

Download the Trainline app: It is excellent for checking live train times and platform numbers. While you can buy tickets at the station, booking through the app in advance can sometimes save you time and help you avoid queues at the machines.

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Lifts and step-free access

It is a "Step-free category A" station, meaning there is step-free access to all platforms via lifts, which is a lifesaver if you are traveling with heavy luggage.

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Toilets

There are toilets located on Platform 2/4 and Platform 5. Note that some are "National Key" toilets that require a RADAR key; if you need assistance, please ask a member of staff who can help you access these facilities.

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Wi-Fi

The station offers public Wi-Fi. Look for the available network signs once you arrive; it’s a great way to double-check your onward journey details if your mobile data is patchy.

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Find your platform

Type the number from your ticket or the departure board to see what this guide says about it.

Enter a platform number to see what this guide says about it.

Getting there

How to Get to Woking

Woking is a major commuter hub in Surrey, easily reached from London and nearby airports.

From London Heathrow Airport (LHR)

  • Best Option: Take the RailAir RA2 bus directly from Heathrow (Terminals 2 & 3 or Terminal 5) to Woking Railway Station.
  • Details: The journey takes approximately 50 minutes.
  • Cost: Tickets are approximately €15–€20 (£12–£17).
  • Payment: You can purchase tickets via the National Express or RailAir websites, or directly from the driver (contactless/credit card preferred).
  • Tip: This is a direct, stress-free route compared to train connections that require multiple transfers via London.

From London City Center

  • Train: Take a direct South Western Railway service from London Waterloo station.
  • Frequency/Time: Fast trains run frequently and take between 23 and 30 minutes.
  • Tickets: Purchase at station kiosks or via the National Rail/South Western Railway apps. Important: English language options are standard on all machines; most accept contactless cards and major credit cards.
  • Zone Warning: Woking is outside of the London Transport (TfL) fare zones. Ensure you buy a specific "National Rail" ticket to Woking, not a standard London Underground zone ticket, to avoid penalty fares.

By Taxi/Car

  • From Heathrow: A taxi or pre-booked private transfer takes roughly 30–45 minutes depending on M25 traffic.
  • Cost: Expect to pay €60–€90 depending on the time of day and traffic conditions. Always confirm the price with the driver before departing if not using a pre-booked service.

Platforms and station layout

Woking is a vital Surrey commuter hub with a straightforward, user-friendly layout. Unlike sprawling metropolitan terminals, Woking features a total of six platforms arranged in a single, easy-to-navigate station complex. Think of it as a clear, linear arrangement where you can easily see your surroundings once you enter the main concourse.

The station is a through-station, meaning trains travel directly through it rather than terminating at a dead end, with the exception of specific bay platforms. Platforms 1 and 2 are primarily dedicated to fast and semi-fast services heading toward London Waterloo. Platform 3 is an east-facing bay platform, often used for stopping services to and from London. Platform 4 serves as the main artery for long-distance regional routes, including trains to Exeter St Davids, Portsmouth Harbour via Basingstoke, Salisbury, and Weymouth. Platforms 5 and 6 handle the Portsmouth direct line, the Alton line, and local Basingstoke stopping services, with Platform 6 serving as a south-facing bay.

Because the station is compact, navigation is simple. All six platforms are accessible via a western footbridge equipped with elevators, ensuring a step-free journey for all passengers. If you are traveling with luggage, you can comfortably move between any two platforms in about 3 to 5 minutes. The main ticket office is located on Platform 5, though ticket machines are available in both the main concourse and the downside ticket hall.

A common point of confusion for first-timers is distinguishing between the fast, main-line platforms and the bay platforms. Always check the departure boards in the concourse, as they will clearly indicate which platform your specific service is departing from. Because the platforms are located on a single level relative to the main entrance, you will not need to worry about navigating between different floors or levels. Simply follow the overhead signage once you pass through the ticket gateline. If you have any trouble, station staff are available to provide assistance, and help points are located on every platform. With its modest size, you will find Woking to be a stress-free station to navigate, even during the busiest morning commute.

Practical tips

Welcome to Woking! Navigating a new station can feel overwhelming, but a few insider tips will make your journey smooth. I wish someone had told me these things before my first trip.

Before You Arrive

  • Download the Trainline app: It is excellent for checking live train times and platform numbers. While you can buy tickets at the station, booking through the app in advance can sometimes save you time and help you avoid queues at the machines.
  • Understand the station layout: Woking is a major, well-connected hub. It is a "Step-free category A" station, meaning there is step-free access to all platforms via lifts, which is a lifesaver if you are traveling with heavy luggage.

At the Station

  • Facilities: There are toilets located on Platform 2/4 and Platform 5. Note that some are "National Key" toilets that require a RADAR key; if you need assistance, please ask a member of staff who can help you access these facilities.
  • Stay connected: The station offers public Wi-Fi. Look for the available network signs once you arrive; it’s a great way to double-check your onward journey details if your mobile data is patchy.
  • Food and Cash: You’ll find a Starbucks on Platform 4 and various coffee kiosks between platforms. ATMs are available at the station if you need local currency.
  • Assistance: If you need help moving through the station, staff are available to assist at the ticket gateline. Even if you haven't booked assistance in advance, don't worry—the staff will do their best to help you onto your train.

Common Mistakes

  • Don't rely on early platform information: Platforms can change, sometimes shortly before departure. Do not assume the platform shown on the board two hours early is final. Check the digital departure screens again 20–30 minutes before your train is due.
  • Ticket payment issues: Remember that contactless payment (like tapping your bank card) is not accepted for travel at Woking station. You must have a physical ticket or a valid digital ticket before boarding.
  • Don't skip the ticket gate: Woking has ticket gates, so keep your ticket ready and accessible until you have fully exited your destination station.

Frequently asked questions

Can I sleep overnight inside Wellington Airport?

Generally, no. Wellington Airport closes nightly between 1:00 AM and 3:00 AM, and overnight stays are typically not permitted except during emergencies like major flight cancellations. However, some recent travellers have reported no problem staying overnight. For daytime sleep, there is some armrest-free seating and couches available.

What are the food and drink options at Wellington Airport?

The airport offers a good range of restaurants, but Subway is the only place reported to be open during all airport operating hours, which are approximately 3:30 AM to 1:30 AM. Free drinking water is also available. For 24-hour food options, you would need to look at nearby hotels.

Is free WiFi available at Wellington Airport?

Yes, travellers can expect free WiFi throughout Wellington International Airport. Additionally, the airport provides free showers available to all travellers on the landside (public, pre-security) areas of the terminal.

What is the seating like for sleeping at London Gatwick Airport?

Airside (post-security) at Gatwick offers more comfortable seating, including reports of padded, armrest-free benches and lounge chairs, some with footrests. While seats are frequently full, the South Terminal is considered somewhat quieter than the North Terminal for those seeking rest.

Are there 24-hour food options at London Gatwick Airport?

Yes, London Gatwick Airport has some shops and a few restaurants that are open 24 hours a day. Free WiFi is also available, though past travellers have noted it can be slow and inconsistent.

What are the terminal connections like at London Gatwick Airport?

Gatwick has two terminals, North and South, which are connected landside by an automated people mover. This shuttle departs every 3 to 6 minutes, facilitating movement between the terminals for passengers.

About this station

Through station serving Woking, United Kingdom. Originally opened in 1838 as "Woking Common," the current structure was rebuilt in the Art Deco style during 1936–1937. As a primary commuter hub on the South West Main Line, it is the busiest station in Surrey, handling over 6.5 million passengers annually.

Travelers should find the station straightforward to navigate. It features six platforms, including four through platforms and two bay platforms, all connected by a footbridge with lift access. You will primarily find regional and local commuter services operated by South Western Railway, connecting passengers to London Waterloo, Portsmouth, and the South Coast.

Is this station huge and confusing? No, it is a manageable hub for first-time visitors. The layout is well-signposted with clear English-language displays. However, because it is a busy junction, platforms can occasionally change 30–60 minutes before departure. Always check the digital departure boards upon arrival and allow extra time to reach your specific platform if you are unfamiliar with the layout. The station is fully accessible, ensuring a smooth experience for all travelers.