From the airport
Hastings is easily accessible by train from London and major airports. Note: Hastings is not part of the London transport zones (1–6); therefore, standard London travel cards or contactless zones do not apply.

First-time traveler guide
Hastings, United Kingdom
The facts people look for first, pulled from this guide.
Hastings is easily accessible by train from London and major airports. Note: Hastings is not part of the London transport zones (1–6); therefore, standard London travel cards or contactless zones do not apply.
Download the Trainline app: This is the most reliable way to check live departures, platform changes, and ticket prices in real-time. It’s much easier than trying to decipher station boards when you’re in a rush.
Yes, there are several 24/7 luggage locker locations in and around Hastings. Examples include lockers on Bexhill Road, at Ravenside Retail Park in Bexhill on Sea, on Hastings Road, and on The Ridge.
It has step-free access to all platforms, but if you are heading to platforms 3 or 4, you will need to use the lifts on the footbridge.
Toilets: Public toilets are available in the booking hall. Note that they are generally open from 07:00 to 19:00; outside these hours, you may need to request access from station staff.
Overestimating WiFi reliability: Do not rely on train or station WiFi for critical tasks like downloading your tickets or maps. Download everything you need while you are still at your accommodation.
Type the number from your ticket or the departure board to see what this guide says about it.
Hastings is easily accessible by train from London and major airports. Note: Hastings is not part of the London transport zones (1–6); therefore, standard London travel cards or contactless zones do not apply. You must purchase a specific point-to-point rail ticket.
London Gatwick is the most convenient international gateway.
Trains to Hastings depart from London Charing Cross or London Bridge stations.
Hastings station is a straightforward, modern terminus that serves as a key gateway to the East Sussex coast. Despite its importance as a regional hub, the layout is compact and easy to navigate, featuring only four platforms in total. Think of the station as a simple, two-island configuration where all tracks terminate, meaning you do not need to worry about through-trains continuing to other destinations from the platform face.
The platforms are arranged in two pairs, which are reached via a central station footbridge. Platforms 1 and 2 are accessed directly from the main ticket hall area via a ramp, providing step-free entry for many regional services heading toward Brighton or London. Platforms 3 and 4 are situated across the tracks; to reach these, you must use the station footbridge. For those with luggage, accessibility is well-managed here, as both platforms 3 and 4 are served by elevators located on the footbridge, ensuring you do not have to carry heavy bags up the stairs.
Because the station is small, you will find it very easy to orient yourself. There are no complex levels or confusing "A" or "B" platform suffixes to navigate. A typical connection or platform change between the two islands will take no more than three to five minutes, even at a leisurely pace with luggage.
The primary tip for a first-time visitor is to check the departure screens in the main booking hall as soon as you arrive. While the layout is simple, services to different destinations—such as those toward Ashford International, Eastbourne, or London—are shared across these four platforms depending on the time of day and specific operator schedules. Because all trains terminate here, you can simply follow the clear signage toward the footbridge or the ramp to find your platform. If you ever feel uncertain, the station is compact enough that you can quickly return to the main concourse to verify your platform number without losing significant time. With only four platforms to choose from, you will find Hastings a very manageable station to navigate.
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Station staff are available Monday-Friday and Saturday from 04:45 to 01:40, and Sunday from 06:20 to 01:25. The ticket office operates Monday through Sunday from 05:50 to 20:30. Assisted travel help is available whenever trains are running.
The station has step-free Category A access to all platforms. Platforms 1 and 2 are accessible via a ramp from the ticket hall, while platforms 3 and 4 are accessible via lifts on the station footbridge. Other features include an induction loop, accessible ticket machines, accessible toilets in the Booking Hall (open 0700-1900), and an Assisted Boarding Point pilot.
Assistance is available whenever trains are running. You can book assistance up to 2 hours before your journey or travel without booking by making yourself known to staff at least 20 minutes in advance. The meeting point is the gateline in the booking hall, the ticket office if unstaffed, or a help point.
Yes, there are several 24/7 luggage locker locations in and around Hastings. Examples include lockers on Bexhill Road, at Ravenside Retail Park in Bexhill on Sea, on Hastings Road, and on The Ridge. Prices start from €5 per bag per day at these specific locations.
Accessible toilets are located in the Booking Hall. They are open from 0700 to 1900 daily. Outside of these hours, access is available on request from station staff. The toilet facility is noted as being stoma friendly.
To use the service, first locate a verified storage point. Book online to receive a confirmation. For drop-off, show your confirmation at the location and leave your bags in a secure area. You can then pick up your bags anytime using your booking confirmation. The service is insured with a €3,000 guarantee.
Terminus station serving Hastings, United Kingdom. Originally opened in 1851, the current modernist station building was constructed in 2004 following the demolition of the previous neo-Georgian structure. The station operates four platforms and serves as a key hub for regional and local rail connections, including services to London Charing Cross, London Victoria, Brighton, and Ashford International. With over 2.1 million passenger entries and exits annually, it remains a vital link for the East Sussex coast.
If you are a first-time visitor, you may wonder if this station is huge and confusing. Rest assured, Hastings is a straightforward, manageable station with a clear, single-level layout that is easy to navigate. The station is well-signposted with English displays, and staff are available to assist with inquiries. While the station is not large, travelers should always allow extra time for their journey. Be aware that platform assignments for departures often change and are typically confirmed on digital displays 30–60 minutes before the scheduled time. The station is fully accessible, featuring step-free access to all platforms via a combination of ramps and lifts.