Station Board
TER Auvergne en gare d'Aurillac.
Photo: NdFrayssinet, CC BY-SA 3.0, Wikimedia Commons (cropped)

First-time traveler guide

Aurillac

Aurillac, France

3 platformsTerminus

Quick answers

The facts people look for first, pulled from this guide.

From the airport

From Aurillac-Tronquières Airport (AUR)

  • The airport is located approximately 3 kilometers from the city center.
  • Bus: The local Trans'Cab bus service connects the airport directly to the city center and the main train station (Gare routière). The journey takes approximately 7 minutes.
  • Payment: Tickets can generally be purchased directly from the driver upon boarding. Always have a few euros in cash ready, as small buses may not always accept card payments.
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Tickets and apps

Download the SNCF Connect App: This is your essential tool. It provides real-time schedules, platform changes, and allows you to buy tickets directly on your phone. Keeping your ticket digital avoids the need for validation and saves time at the station.

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Lifts and step-free access

There are no elevators or escalators required for platform changes, as all access is at ground level, making the station highly accessible for all travelers.

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Toilets

The station has toilets located in the station concourse (south side) and near the track A entrance (north side). They cost €0.50, so keep some coins handy.

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Wi-Fi

Free, unlimited WiFi is available throughout the station.

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Getting there

How to Get to Aurillac

Aurillac is a charming destination in the heart of the Cantal region. Here is how to navigate your arrival.

From Aurillac-Tronquières Airport (AUR) The airport is located approximately 3 kilometers from the city center.

  • Bus: The local Trans'Cab bus service connects the airport directly to the city center and the main train station (Gare routière). The journey takes approximately 7 minutes.
  • Payment: Tickets can generally be purchased directly from the driver upon boarding. Always have a few euros in cash ready, as small buses may not always accept card payments.
  • Note: Unlike major metropolitan areas, there are no complex ticket zones (like AB or ABC) to worry about here.

From City Center Getting around Aurillac is straightforward as the city is compact.

  • Walking: If you are staying in the historic center, most major sites and hotels are within walking distance of the main square, Place Gerbert.
  • Bus: The Trans'Cab network operates throughout the city. You can find route maps at bus stops or the tourist office. A single ticket typically costs around €2.00.
  • Train Station: The station (Gare SNCF) is located at Place Pierre Sémard, within walking distance (approx. 1 km) of the central area.

By Taxi

  • Availability: Taxis are available at the airport arrivals area and outside the main entrance of the train station.
  • Cost & Time: A taxi to the city center from the airport takes about 5–10 minutes. Expect to pay approximately €10–€15 depending on your exact drop-off point and time of day.

Travel Tip: If you arrive at the train station and need help, the station staff are very helpful. Ticket machines in the station have an English language option and accept credit cards for regional train tickets.

Platforms and station layout

Welcome to Aurillac station! As a first-time visitor, you will find this station refreshingly simple to navigate. Unlike the sprawling hubs found in major metropolitan areas, Aurillac is a compact, straightforward station that serves as a key gateway to the Cantal region.

The station operates with a total of three platforms, including one central platform, all situated on a single level. Because the station is relatively small, you do not need to worry about complex underground tunnels, multiple levels, or confusing platform wings. Think of it as a single, linear row where you can easily see your train from the main concourse.

Because there are only three platforms, navigating between them is effortless. Even if you are carrying heavy luggage, moving from the station entrance to the furthest platform will take you no more than two to three minutes. There are no elevators or escalators required for platform changes, as all access is at ground level, making the station highly accessible for all travelers.

The primary routes serving the Cantal region—including regional TER services toward Clermont-Ferrand, Brive-la-Gaillarde, and Toulouse—all depart from these three platforms. While specific platform assignments can vary depending on the time of day and the specific train service, the station’s small size means that the departure boards located in the main hall will be clearly visible and easy to read. Simply check the screen upon arrival, and you will see exactly which platform you need.

The most common point of confusion for first-timers is simply expecting a larger, more complex terminal. Do not look for "Level 2" or distant platform zones; everything you need is right in front of you. If you arrive with a few minutes to spare, you will have plenty of time to orient yourself, find your platform, and board without any rush. Enjoy your journey through the beautiful Cantal region!

Practical tips

Tips for First-Time Visitors: Aurillac Station

Navigating a new station can feel overwhelming, but a little preparation goes a long way. I wish someone had told me these specifics before my first trip to Aurillac!

Before You Arrive

  • Download the SNCF Connect App: This is your essential tool. It provides real-time schedules, platform changes, and allows you to buy tickets directly on your phone. Keeping your ticket digital avoids the need for validation and saves time at the station.
  • Book Online: Don't rely on buying tickets at the station machine right before departure. Booking in advance via the SNCF Connect app or website often secures better prices and guarantees your seat, especially for longer journeys.
  • Understand Station Size: Aurillac is a smaller, manageable regional station, not a massive hub. It serves regional TER lines (e.g., to Clermont-Ferrand or Toulouse). You won't need hours to navigate it, but arriving 20 minutes before your train is a good rule of thumb to stay stress-free.

At the Station

  • Facilities: The station has toilets located in the station concourse (south side) and near the track A entrance (north side). They cost €0.50, so keep some coins handy. Free, unlimited WiFi is available throughout the station.
  • Food: For cheaper snacks, grab supplies before heading to the station or look for small kiosks in the concourse, as options directly on the platforms are limited.
  • Accessibility: The station is equipped for passengers with reduced mobility. If you need assistance boarding, contact the "Acces Plus" service at least 48 hours in advance.

Common Mistakes

  • Forgetting to Validate: If you have a physical paper ticket rather than a digital one, you must validate it using the yellow "compostage" machines before boarding. Forgetting this can lead to an unnecessary fine.
  • Platform Confusion: Platforms are often announced only 20 minutes before departure. Don't panic if your train isn't listed on the screens an hour early. Keep an eye on the digital boards (blue background for departures) and check your app for notifications.
  • Payment Limits: While ticket machines accept most credit/debit cards with a chip and PIN, they often do not accept cash notes. Always have a backup payment method, like a contactless card or Apple/Google Pay, to avoid being stuck at the machine.

Frequently asked questions

What is the IATA code and location of Aurillac Airport?

Aurillac Airport's IATA code is AUR. It is officially known as Aurillac Tronquières Airport and is located just 6 kilometers from the city of Aurillac, in the Cantal department of France. Its address is Aéroport d'Aurillac Tronquières, 15000, Aurillac, France.

What ground transportation options are available from Aurillac Airport?

Multiple ground transportation options are available. These include car rental services located within the terminal, taxis available outside, and public transportation such as trains from Gare d'Aurillac station and regular buses. Rideshare services like Uber or Lyft are also accessible, and hotel shuttle services may be available upon request.

How can I rent a car at Aurillac Airport?

To rent a car onsite, go to the designated car rental counters inside the terminal building. Staff there will assist you in selecting a vehicle, which ranges from compact cars to SUVs. You will need a valid driver's license, a credit card, and any other identification documents required by the rental company.

What are the main contact details for Aurillac Airport?

The airport's official website is www.aeroport-aurillac.com. For general information and assistance, you can call the information desk at +33 4 71 63 56 98 or email [email protected]. Current news is also posted on the airport's official Facebook page.

What should I do if I have an issue with lost or damaged luggage?

For lost or damaged luggage, you should first contact the representative of your airline. For further advice, you can also call the general airport phone number (the information desk at +33 4 71 63 56 98).

What is a key operational advantage and a primary flight route from Aurillac Airport?

A key advantage is the airport's compact size, which allows for very quick procedures from check-in to baggage claim without long queues. It offers regular flights to Paris (Orly), which is crucial for the region's transport accessibility. Seasonal international flights are also available.

About this station

Terminus station serving Aurillac, France. Opened in 1866, this station has served as a primary rail entry point for the Cantal department for over 150 years. It operates exclusively as a regional hub, connecting passengers via local TER (Transport Express Régional) services to cities such as Clermont-Ferrand, Brive-la-Gaillarde, and Toulouse. The station does not host high-speed TGV or international lines, making it a smaller, manageable facility focused on regional mobility.

First-time visitors often feel nervous about navigating European rail hubs, but you will find this station straightforward. The layout is simple, featuring three platforms that are clearly numbered. Because it is a terminus station, it lacks the overwhelming scale of major metropolitan hubs, meaning you will not have to navigate complex multi-level terminals or distant platform transfers.

Is this station huge and confusing? No. It is a compact, regional facility, and you should not expect a stressful experience. To ensure a smooth journey, simply allow extra time to locate your platform, as platform assignments can change 30 to 60 minutes before departure. Keep an eye on the station’s digital display screens for real-time updates. The station is well-signposted, and staff are accustomed to assisting travelers, making it an accessible and predictable point of arrival or departure for your trip.