Welcome to Arth-Goldau. As a major Central Swiss junction, this station is designed for efficiency, but its layout can be surprising for first-time visitors. Think of the station as a two-part system: the main through-station at ground level and the elevated mountain railway platform above it.
The main station features platforms numbered 1 through 6, arranged in a straightforward, parallel layout at ground level. These platforms serve the standard Swiss Federal Railways (SBB) and Südostbahn (SOB) lines, handling north-south traffic toward the Gotthard base tunnel and regional east-west connections. Because this is a compact, through-station, connections are usually very quick. If your transfer involves platforms 4 and 5, for example, you are often already standing on the same platform; you simply walk to the opposite side to board your next train.
The primary point of confusion for newcomers is the Arth-Rigi rack railway. Unlike the main platforms, the Rigi line terminates on its own elevated platform, known as the Hochperron. This platform is positioned at a right angle above the main station, specifically sitting directly above the area of platforms 5 and 6. To reach it, do not look for a platform numbered 7 or higher. Instead, look for signs directing you to the "Rigi-Bahn." Access is provided via stairs and elevators located directly at the end of platform 5.
Because the station is compact, you will rarely need more than 3 to 5 minutes to walk between any two platforms, even with luggage. The most important tip for a first-timer is to ignore the urge to search for a large, complex terminal building. Everything is integrated into a single, efficient footprint. If you arrive by a mainline train and need to head up to the Rigi mountain railway, simply follow the clear signage for "Rigi" or "Arth-Rigi-Bahn," which will guide you to the dedicated elevator or staircase. Once you reach the elevated platform, you have arrived at the terminus for your mountain ascent. The station is small enough that you can easily navigate it by following the overhead blue and white destination signs, which are updated in real-time to show your next departure track.