Station Board
Class 387 unit 387205 in Gatwick Express colours at Gatwick Airport platform 5 in 2018, looking south
Foto: Sunil060902, CC BY-SA 4.0, Wikimedia Commons (recortada)

Guía para la primera visita

Gatwick Airport

Gatwick, Reino Unido

4 andenesThrough
Esta guía aún no está traducida, por lo que la información específica de la estación aparece en inglés.

Respuestas rápidas

Los datos que se buscan primero, extraídos de esta guía.

Desde el aeropuerto

From Airport to City Center

  • Gatwick Express: Non-stop service to London Victoria. Journey time: ~30 minutes. Cost: ~€29.00 (£24.00).
  • Southern / Thameslink: Frequent services to London Victoria, London Bridge, and St Pancras International. Journey time: 35–50 minutes. Cost: ~€18.00–€25.00 (£15.10–£21.30) depending on the operator and route.
  • Payment: Use a contactless bank card or mobile device (Apple/Google Pay) to "tap in" and "tap out" at yellow readers. This is often the simplest method and avoids ticket queues.
Detalles

Billetes y apps

Unless you are traveling on a specific, non-flexible ticket, there is usually no need to book in advance. You can simply tap in and out using a contactless credit/debit card or mobile device (Apple/Google Pay) at the ticket barriers.

Detalles

Ascensores y acceso sin escalones

The station has step-free access to all platforms with elevators available for your luggage.

Detalles

Aseos

Public toilets are located near the platforms and within the terminal.

Detalles

Encuentra tu andén

Escribe el número de tu billete o del panel de salidas para ver lo que dice esta guía.

Escribe un número de andén para ver lo que dice esta guía.

Cómo llegar

How to Get to Gatwick Airport (LGW)

The train station is located at the South Terminal. If you arrive at the North Terminal, take the free 24/7 shuttle (a 2-minute ride) to the South Terminal station.

From Airport to City Center

  • Gatwick Express: Non-stop service to London Victoria. Journey time: ~30 minutes. Cost: ~€29.00 (£24.00).
  • Southern / Thameslink: Frequent services to London Victoria, London Bridge, and St Pancras International. Journey time: 35–50 minutes. Cost: ~€18.00–€25.00 (£15.10–£21.30) depending on the operator and route.
  • Payment: Use a contactless bank card or mobile device (Apple/Google Pay) to "tap in" and "tap out" at yellow readers. This is often the simplest method and avoids ticket queues.
  • Important: Gatwick is not a standard London Underground zone station. Do not worry about buying an "AB" or "ABC" zone paper ticket. If you use contactless, the system automatically calculates the correct fare. If buying paper tickets, machines at the station have an English option and accept all major credit cards.

From City Center to Airport

  • Train: Take Southern or Thameslink from major hubs like London Victoria, London Bridge, or St Pancras International. Journey time: 30–50 minutes.
  • National Express Coach: Direct from Victoria Coach Station. Journey time: 75–120 minutes. A budget-friendly alternative if you have extra time.

By Taxi

  • Journey time: 60–90 minutes, highly dependent on traffic.
  • Cost: Pre-booked private transfers typically range from €95–€120 (£80–£100). Metered black cabs from the street will be significantly more expensive. Always pre-book to secure a fixed rate and avoid surprises.

Andenes y distribución

Platform Guide & Layout: Gatwick Airport Station

Navigating Gatwick Airport station is straightforward once you understand its layout as a busy, through-station integrated directly into the South Terminal. The station features seven platforms, numbered 1 through 7, all situated at a single level below the main concourses. Think of the station as a central hub where all platforms are accessed via a series of modern escalators, lifts, and stairways from the overhead concourse areas.

For first-time visitors, the most important navigation tip is to distinguish between the two concourses. The station operates a one-way system to manage passenger flow: the new, expanded concourse serves as the primary entrance for those heading into the airport, while the refurbished original concourse is primarily for those exiting the airport toward the trains. Clear signage throughout both areas will guide you to the correct escalators for your specific platform.

Because the station is compact, you will not need to navigate vast distances; moving between the furthest platforms—such as Platform 1 and Platform 7—takes only a few minutes on foot, even with luggage. All platforms are fully accessible, with central lifts and escalators providing step-free access from the concourse level down to the train doors.

Regarding routes, platforms 5, 6, and 7 are often the busiest, as they handle the high-frequency Gatwick Express and Southern services to London Victoria, as well as Thameslink services heading north toward London Bridge, St Pancras, and beyond, or south toward Brighton. Platforms 1 through 4 handle a mix of regional and commuter services. Always check the digital departure screens on the concourse before heading down to the platforms, as service allocations can occasionally change.

A common point of confusion is the platform numbering itself; because the station is a through-station, trains arrive from both directions on the same platforms. Do not assume a train is going to London just because it is at a specific platform. Always verify the destination on the platform-level displays before boarding. If you are arriving at the North Terminal, remember to factor in the two-minute transit time on the free, 24/7 shuttle people-mover that connects the North Terminal to the South Terminal rail station.

Consejos prácticos

Navigating Gatwick Airport’s train station for the first time can feel overwhelming, but I wish someone had told me these practical tips to simplify the experience. Don't worry, but do prepare ahead to avoid unnecessary stress.

Before You Arrive

  • Skip the Pre-booking: Unless you are traveling on a specific, non-flexible ticket, there is usually no need to book in advance. You can simply tap in and out using a contactless credit/debit card or mobile device (Apple/Google Pay) at the ticket barriers. It saves you from worrying about flight delays affecting your train time.
  • Download the App: Download the National Rail Enquiries app or the specific operator's app (Southern or Thameslink). They provide real-time updates on platform changes and train delays, which is far more reliable than waiting for announcements in the busy main hall.
  • Know Your Terminal: The station is located at the South Terminal. If your flight lands at the North Terminal, factor in an extra 10–15 minutes to take the free, 2-minute inter-terminal shuttle train.

At the Station

  • Finding the Right Train: Don't assume the first train on the board is the best one. There are different operators (Gatwick Express, Southern, Thameslink) heading to various London stations (Victoria, London Bridge, Blackfriars, St Pancras). Check exactly which stop you need.
  • Facilities: The station has step-free access to all platforms with elevators available for your luggage. Public toilets are located near the platforms and within the terminal.
  • Food and Essentials: The station area has various kiosks, but if you have time, head toward the terminal for more options. There are ATMs available throughout the terminal area; look for bank-operated machines to avoid unnecessary fees.

Common Mistakes

  • Platform Confusion: Platforms can change, sometimes at the last minute. Do not head to your platform two hours early and sit there; check the departure screens 20–30 minutes before your train is due to confirm the platform hasn't shifted.
  • The "Express" Trap: Many tourists pay a premium for the "Gatwick Express" thinking it’s the only way to get to London. Regular Southern or Thameslink trains are often just as fast and significantly cheaper.
  • Contactless Errors: Ensure you tap in and out with the same card or device. If you tap in with your phone and out with your physical card, the system will treat them as two separate journeys and charge you maximum fares.

Preguntas frecuentes

Are there luggage lockers at Gatwick Airport?

No, there are no luggage lockers inside Gatwick Airport for security reasons. However, there are left luggage offices operated by Excess Baggage in both terminals. For longer-term storage, using an external self-storage company like Safestore Crawley is recommended as it is much cheaper.

What are the hours and locations for left luggage at Gatwick Airport?

The left luggage office in the South Terminal is on Arrivals – Level 2, open daily from 5:00 to 22:00. The office in the North Terminal is on Arrivals – Level 1, open daily from 4:00 to 22:00. These are operated by Excess Baggage.

How much does it cost to store a bag at the Gatwick Airport left luggage offices?

Prices are for one bag under 32kg. Storage costs £10 for 0-3 hours, £15 for 3-24 hours, £27.50 for 24-48 hours, and £40 for 48-72 hours. Storing a bag for 24 hours specifically costs £15.

Is there a cheaper alternative to the airport's left luggage for long-term storage?

Yes, using a self-storage company outside the airport is much cheaper, especially for periods of a week or a month. Safestore Crawley, located 5 minutes by train from the airport, offers this service and is cheaper than the airport offices even for a few days.

What are the sleeping conditions like at Gatwick Airport?

There are benches and seats landside and airside, but they are often full. Airside seating is more comfortable, with reports of padded, armrest-free benches and lounge chairs, some with footrests. The South Terminal is considered somewhat quieter than the North Terminal for sleeping.

How do I get between the North and South Terminals at Gatwick?

The North and South Terminals are connected landside by an automated people mover (a free transfer train). It departs every 3-6 minutes. The journey between terminals takes approximately 3 minutes.

Sobre esta estación

Through station serving Gatwick, United Kingdom. Originally opened in 1891 to serve the nearby racecourse, the station was entirely rebuilt and integrated into the airport terminal in 1958. It now functions as a vital transport hub for the region, managed as a through station on the Brighton Main Line. While the site has undergone extensive renovations, including a major concourse expansion completed in 2023, it is not an overwhelming facility.

If you are a first-time traveler, you may wonder if this station is huge and confusing. You can expect a straightforward layout that is well-signposted with clear English displays. The station currently operates with seven platforms located directly below the South Terminal, providing regional and local train services. It is fully accessible, featuring lifts and escalators for easy movement between the concourse and platform levels.

To ensure a smooth experience, allow extra time for your arrival, especially during peak hours. Be aware that platform assignments can change; always check the digital departure boards 30 to 60 minutes before your train is scheduled to depart. The station is compact compared to major London hubs, making it a manageable environment for international visitors navigating the rail system for the first time.