Station Board
Luzern Bahnhof, Lucerne
Foto: Re 460, CC BY-SA 3.0, Wikimedia Commons (zugeschnitten)

Guide für die erste Reise

Luzern Bahnhof

Lucerne, Schweiz

10 bahnsteigeTerminus
Dieser Guide ist noch nicht übersetzt. Die bahnhofsspezifischen Informationen werden daher auf Englisch angezeigt.

Schnelle Antworten

Die Fakten, die man zuerst sucht – aus diesem Guide.

Vom Flughafen

From Airport (Zurich Airport - ZRH)

  • Zurich Airport is the primary international gateway for Lucerne (approx. 65km).
  • Direct Trains: Take the SBB InterCity or InterRegio trains (e.g., IR75) directly from the airport station ("Zürich Flughafen") to "Luzern."
  • Journey Time: Approximately 1 hour and 10 minutes.
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Tickets und Apps

Download the SBB Mobile App: This is your essential travel companion. It’s the easiest way to plan journeys, view real-time platform changes, and buy tickets. You don't need to create an account to check schedules, but it makes purchasing tickets faster if you do.

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Schließfächer

If you arrive early, use the luggage lockers or the staffed left-luggage office to store your bags so you can explore the city hands-free.

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Aufzüge und barrierefreier Zugang

Because it is a terminus, you do not need to navigate stairs or elevators to move between platforms; you can simply walk across the flat, open concourse from the head of one track to another.

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Toiletten

For toilets, expect to pay CHF 1.50; access is cashless, so use your credit/debit card or mobile payment at the turnstiles.

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WLAN

WiFi & Facilities: The station offers free SBB WiFi.

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Finde dein Gleis

Gib die Nummer von deinem Ticket oder der Anzeigetafel ein, um zu sehen, was dieser Guide dazu sagt.

Gib eine Gleisnummer ein, um zu sehen, was dieser Guide dazu sagt.

Anreise

How to Get to Luzern Bahnhof

Luzern Bahnhof is the heart of central Switzerland’s transport network. Whether you are arriving by air or navigating from within the city, here is how to reach the station efficiently.

From Airport (Zurich Airport - ZRH) Zurich Airport is the primary international gateway for Lucerne (approx. 65km).

  • Direct Trains: Take the SBB InterCity or InterRegio trains (e.g., IR75) directly from the airport station ("Zürich Flughafen") to "Luzern."
  • Journey Time: Approximately 1 hour and 10 minutes.
  • Cost: Prices vary by booking time and class, typically ranging from €20 to €35 for a one-way standard ticket.
  • Tickets: Purchase via the SBB Mobile app (highly recommended) or at red SBB ticket machines. Both offer an English language option and accept major credit cards. You do not need exact change.
  • Tip: If you have an overnight stay in a hotel, check if your transit includes a Visitor Card for local travel.

From City Center Luzern is highly walkable, but if you are traveling with luggage or staying further out, the local bus network is excellent.

  • Bus Lines: Numerous lines, including 1, 6, 7, and 12, serve the main station (Luzern Bahnhof) frequently throughout the day.
  • Frequency: Buses typically run every 5–10 minutes.
  • Journey Time: Usually 2–10 minutes depending on your starting point within the city center.

By Taxi

  • Journey Time: A taxi from Zurich Airport takes about 45–60 minutes depending on traffic.
  • Cost: Expect to pay €180–€250 for this private transfer. Taxis are available at airport ranks, but booking in advance is often more reliable for international visitors.

Bahnsteige und Bahnhofslage

Luzern Bahnhof is a straightforward, compact terminus station, making it remarkably easy to navigate for first-time visitors. Unlike massive, multi-level hubs, Luzern’s layout consists of a single, linear row of overground platforms, numbered 3 through 14. Think of it as a simple "dead-end" street for trains: all tracks terminate at a single, wide concourse that runs perpendicular to the platforms. Because it is a terminus, you do not need to navigate stairs or elevators to move between platforms; you can simply walk across the flat, open concourse from the head of one track to another.

As the central hub for Central Swiss tourism, this station serves as your gateway to the Alps, including the scenic routes to Interlaken and Engelberg. All platforms are located on one level, meaning you can comfortably walk between the furthest platforms—such as track 3 and track 14—in under five minutes, even with luggage. The main concourse is bright and spacious, featuring an underground level that houses the main shopping arcade, ticket counters, and luggage lockers, while the trains themselves remain clearly visible and accessible at ground level.

The most common point of confusion for first-timers is assuming the station is larger than it is. Because it is a major hub, some visitors expect complex platform numbering or different levels. Rest assured: there are no "hidden" platforms or confusing upper-level tracks. Your train will be waiting at one of the clearly marked tracks in the main hall. If you arrive by train and need to transfer, simply check the large electronic departure boards in the concourse; they will indicate your next track, which will be just a short walk away.

For a stress-free experience, aim to arrive at the station about 15 minutes before your departure. This gives you ample time to navigate from the main entrance, browse the shops in the underground arcade, or visit the tourist information office located near platform 3. If you find yourself needing to exit toward the city center or the lake, simply walk toward the front of your train—the entire station opens directly onto the waterfront, placing you seconds away from the city’s most iconic sights.

Praktische Tipps

As a first-time visitor to Luzern (Lucerne) Bahnhof, I wish someone had told me how seamless the Swiss rail system is—provided you know a few insider tricks. Don't worry, the station is efficient and well-signed, but keep these tips in mind to avoid unnecessary stress.

Before You Arrive

  • Download the SBB Mobile App: This is your essential travel companion. It’s the easiest way to plan journeys, view real-time platform changes, and buy tickets. You don't need to create an account to check schedules, but it makes purchasing tickets faster if you do.
  • Don’t Stress About Ticket Timing: You generally don't need to buy tickets weeks in advance. Prices for standard point-to-point tickets are fixed, so you can safely buy them via the app or at station machines on the day of travel. Only look for "Supersaver" tickets if you are committed to a specific train time, as these are non-refundable.

At the Station

  • WiFi & Facilities: The station offers free SBB WiFi. For toilets, expect to pay CHF 1.50; access is cashless, so use your credit/debit card or mobile payment at the turnstiles.
  • Food & Essentials: If you need snacks or a quick meal, there is a Coop supermarket inside the station. It’s significantly cheaper than the station restaurants and perfect for grabbing supplies for a picnic by the lake.
  • Luggage: If you arrive early, use the luggage lockers or the staffed left-luggage office to store your bags so you can explore the city hands-free.

Common Mistakes

  • Platform "Sector" Confusion: Don't just look for your platform number; check your train's "sector" (marked A–D on the screens). Swiss trains have first and second-class coaches, and they don't always stop where you expect. Standing in the correct sector ensures you aren't sprinting down the platform when the train arrives.
  • The "Pay-to-Pee" Trap: Don't waste time searching for free public toilets in the station. While the station facilities cost money, remember that trains and boats in Switzerland have free toilets on board.
  • Boarding Etiquette: Never stand directly in front of the train doors as it pulls in. Always step aside and let passengers exit completely before you board. It’s a simple courtesy that makes the station experience much smoother for everyone.

Häufig gestellte Fragen

Does Lucerne station have luggage lockers?

Yes, Lucerne station has luggage lockers. They are located on floor 0 (ground level) at Gleis 14 (Track 14). The lockers are available for storing travel bags, backpacks, and suitcases securely. SBB offers three different locker sizes with flexible storage options.

What are the opening hours for the luggage lockers at Lucerne station?

The luggage lockers at Lucerne station are open 24 hours a day, 7 days a week. According to the schedule, they operate from 00:00 to 24:00, Monday through Sunday, allowing for access at any time.

What payment methods are accepted for the SBB lockers?

SBB lockers accept a wide variety of payment methods. These include CHF coins, Maestro, PostFinance Card, V Pay, Mastercard, Visa, American Express, myOne, Diners, Twint, JCB, Apple Pay, Samsung Pay, PayPal, and public transport vouchers.

What is the rental period for luggage lockers at SBB stations?

The standard rental period for an SBB locker is 6 hours. The maximum rental period you can book is 96 hours (4 days). If you need the locker for longer than the initial 6 hours, an additional payment is required.

How many shops and services are at Lucerne station, and are they open every day?

Lucerne station features 58 shops and services. The shopping centre at the station is open 365 days a year, from early morning until late evening, offering a wide range of options including a pharmacy and takeaway outlets.

Who can I contact for questions about the luggage lockers at Lucerne station?

For questions regarding the luggage lockers, you can contact SBB via telephone at 0848 44 66 88. This service line is available 24/7 and costs CHF 0.08 per minute from within Switzerland.

Über diesen Bahnhof

Terminus station serving Lucerne, Switzerland. Originally opened in 1856, the current structure was inaugurated in 1991 following a fire that destroyed the previous 1896 building. It functions as a primary hub for regional and local rail lines, connecting the Swiss Federal Railways network with the metre-gauge Zentralbahn. While often busy, the station features a straightforward, single-level layout that is well-signposted with clear English-language displays. It offers 14 tracks across several platforms, providing efficient access to local bus services and lake ferry connections.

If you are a first-time traveler, you may wonder if this station is confusing. You should find it quite manageable, as all boarding areas are located on one level. However, because it is a major transit point, allow extra time to navigate the concourse, especially during peak hours. Keep in mind that platform assignments can change; always check the digital departure boards 30 to 60 minutes before your scheduled departure to confirm your track number. The station’s integration with local transport makes it a practical point of arrival for your journey through the region.