Lisboa Santa Apolónia is a straightforward, historic terminus station, making it remarkably easy to navigate for first-time visitors. Unlike sprawling modern hubs, this station features a compact layout with only 6 platforms arranged in a single row within a charming, classic trainshed. Think of it as a simple, dead-end corridor where all tracks terminate at the station building; you will not need to worry about complex underground levels or confusing platform switches.
The platform numbering can be the only minor point of confusion for newcomers. Platforms 3 and 5 are located directly inside the main trainshed, while platforms 1 and 2 are situated just to the left of the shed, and platforms 6 and 7 are positioned to the right. Note that there is no platform 4. To reach platforms 1, 2, 6, or 7, you simply walk along the main concourse and proceed past the ends of platforms 3 and 5. Because the entire station is quite small, you can walk between the most distant platforms in under 3 minutes, even with luggage.
As a historic terminus, Santa Apolónia serves as the starting point for most national long-distance trains, including the Alfa Pendular and Intercidades services to Porto, as well as various regional routes. Because all tracks end here, you do not need to worry about being on the "wrong side" of a through-station; your train will be waiting at the buffer stop at the end of its designated track.
Please be aware that while the train station remains fully operational, the connected Lisbon Metro station is currently undergoing significant infrastructure work as of early 2026. If you are arriving by train and planning to use the metro to reach the city center, check local signage or the CP (Comboios de Portugal) website for the most up-to-date information on alternative bus connections, as the metro station may be temporarily closed. For your immediate needs, the station is well-equipped with a ticket office, luggage lockers, and a small supermarket, all located on the ground floor level near the main entrance for your convenience.