Station Board
Main railway station building in Aachen, Germany
Photo: A.Savin, FAL, Wikimedia Commons (cropped)

First-time traveler guide

Aachen Hauptbahnhof

Aachen, Germany

9 platformsThroughHigh-speed trainsInternational trains

Quick answers

The facts people look for first, pulled from this guide.

From the airport

From Airport

  • Most international travelers fly into either Cologne Bonn Airport (CGN) or Düsseldorf Airport (DUS).
  • From Cologne Bonn (CGN): Take a regional train (e.g., RE8 or S19) to Cologne Hauptbahnhof, then transfer to a direct regional express (RE) train to Aachen Hauptbahnhof. The total journey takes approximately 1 hour 15 minutes. Prices typically start around €18–€25.
  • From Düsseldorf (DUS): Take the SkyTrain to the airport station, then board a direct regional train (RE) to Aachen Hauptbahnhof. The journey takes about 1 hour 30 minutes. Prices are approximately €20–€30.
Details

Tickets and apps

Download the DB Navigator app: It is essential for tracking real-time platform changes and delays. It is much more reliable than relying solely on station boards.

Details

Luggage lockers

Automatic lockers are available for secure storage (various sizes). If you need cash, ATMs are conveniently located within the station building.

Details

Lifts and step-free access

The station is barrier-free, with elevators to all platforms, so you won’t need to haul luggage up stairs.

Details

Toilets

Toilets: Paid toilets operated by "Rail & Fresh" are available. They are clean, but keep €1 coins ready, as they may not always accept cards. A disabled-accessible toilet is located in the underpass near the access point to Platform 1.

Details

Wi-Fi

WiFi & Connectivity: Use the free "WIFI@DB" network available throughout the station.

Details

Find your platform

Type the number from your ticket or the departure board to see what this guide says about it.

Enter a platform number to see what this guide says about it.

Getting there

How to Get to Aachen Hauptbahnhof

Aachen Hauptbahnhof is well-connected to major German hubs. For all train travel, use the DB Navigator app or red Deutsche Bahn ticket machines located at stations. These machines have an English language option and accept both major credit cards and cash.

From Airport Most international travelers fly into either Cologne Bonn Airport (CGN) or Düsseldorf Airport (DUS).

  • From Cologne Bonn (CGN): Take a regional train (e.g., RE8 or S19) to Cologne Hauptbahnhof, then transfer to a direct regional express (RE) train to Aachen Hauptbahnhof. The total journey takes approximately 1 hour 15 minutes. Prices typically start around €18–€25.
  • From Düsseldorf (DUS): Take the SkyTrain to the airport station, then board a direct regional train (RE) to Aachen Hauptbahnhof. The journey takes about 1 hour 30 minutes. Prices are approximately €20–€30.
  • Important: Always check your ticket’s validity. If your ticket covers the entire journey, ensure it includes all necessary zones. If you are buying separate tickets for local transit and regional trains, ensure you validate them before boarding to avoid fines.

From City Center Aachen’s city center is compact and well-connected to the station.

  • Bus: The main hub is Elisenbrunnen. Take any of the frequent city buses (e.g., lines 11, 21, or 51) heading to "Hauptbahnhof." The ride takes about 6 minutes and costs approximately €3.00.
  • Walking: From the historic Cathedral (Dom), the walk to the station takes roughly 10–15 minutes through the city center.

By Taxi

  • Taxis are available 24/7 at the station square (Bahnhofplatz) and throughout the city center. A trip from the city center to the station takes about 4–6 minutes and costs approximately €10–€15.

Platforms and station layout

Aachen Hauptbahnhof is a straightforward, through-style station that serves as a vital gateway between Germany, Belgium, and the Netherlands. With a total of 9 tracks, the layout is compact and easy to navigate compared to larger German hubs. Think of the station as a single, linear transit point where all platforms are accessible from a central pedestrian underpass that connects the main station hall to the boarding areas.

The platforms are numbered 1 through 9. You will find them arranged side-by-side, meaning there is no complex multi-level "upper vs. lower" confusion to worry about here. All platforms are reached by walking through the main underpass, which is clearly signposted. From this tunnel, you will find stairs, escalators, and elevators leading up to each specific track. Because the station is relatively small, you can comfortably navigate between any two platforms in about 3 to 5 minutes, even with luggage.

International high-speed services, including Thalys and ICE trains connecting to Brussels and beyond, typically utilize platforms 6 through 9. These platforms are equipped with switchable catenary systems to accommodate the different electrical standards used in Germany and Belgium. Regional trains (RE and RB lines) generally occupy the remaining platforms.

For a first-time visitor, the most important tip is to rely on the electronic display boards located in the main hall and within the pedestrian underpass. These screens provide real-time updates on track assignments, which is crucial as platform usage can occasionally shift based on operational needs. While the station is quite intuitive, the main point of confusion for some travelers is the simple fact that it is a through station; ensure you are standing on the correct side of the platform for your train's direction of travel.

If you have mobility needs or heavy bags, look for the designated elevator shafts in the central underpass, which provide barrier-free access to every track. Given the station's manageable size, arriving 15 to 20 minutes before your scheduled departure is perfectly sufficient to find your platform, get your bearings, and board your train without feeling rushed.

Practical tips

Navigating a new train station can feel overwhelming, but Aachen Hauptbahnhof is manageable once you know the ropes. I wish someone had told me these specifics before my first trip!

Before You Arrive

  • Download the DB Navigator app: It is essential for tracking real-time platform changes and delays. It is much more reliable than relying solely on station boards.
  • Book tickets online: For long-distance trains, book in advance via the DB website or app to secure cheaper fares. Buying at the station on the day of travel is often significantly more expensive.
  • Manage expectations: The station is relatively compact and easy to navigate. Don’t stress about its size; you won’t need hours to find your way around.

At the Station

  • WiFi & Connectivity: Use the free "WIFI@DB" network available throughout the station.
  • Toilets: Paid toilets operated by "Rail & Fresh" are available. They are clean, but keep €1 coins ready, as they may not always accept cards. A disabled-accessible toilet is located in the underpass near the access point to Platform 1.
  • Food: Skip the expensive sit-down restaurants if you are in a rush. The station features popular bakery chains like Yormas or Kamps in the main hall, which are perfect for affordable, quick snacks like sandwiches and pretzels.
  • Luggage & Cash: Automatic lockers are available for secure storage (various sizes). If you need cash, ATMs are conveniently located within the station building.
  • Accessibility: The station is barrier-free, with elevators to all platforms, so you won’t need to haul luggage up stairs.

Common Mistakes

  • Platform complacency: Never assume your platform is fixed. Platforms can change minutes before departure to optimize traffic. Check the departure boards again 20–30 minutes before your train, even if you’ve already checked.
  • Payment pitfalls: Not all ticket machines are the same. Older models may only accept cash or EC cards. Look for the red DB machines, which offer multi-language support and accept credit cards.
  • Ticket validation: If you purchase a local or regional ticket, always check if it requires validation before boarding. Failing to do so can result in an on-the-spot fine.

Frequently asked questions

What are the details for luggage lockers at Aachen Hauptbahnhof?

There are two sizes of coin-operated lockers available 24/7. The smaller locker (approx. 9x16x29 inches) costs €4.00 for 24 hours, and 76 are available. The larger locker (approx. 17x24x36 inches) costs €5.00 for 24 hours, with 18 available. Payment is by coins only. Please note the specific terms of use posted on site.

What are the opening hours for the station and its ticket office?

The Aachen Hauptbahnhof station building is open 24 hours a day. The DB Reisezentrum (Travel Centre) is open Monday through Friday from 06:00 to 21:00, and on Saturdays and Sundays from 07:00 to 21:00.

What accessibility services are available at the station?

The station is barrier-free, equipped with elevators providing access to all platforms and tactile guidance systems. An assistance service for passengers with reduced mobility is available by prior arrangement. Mobile service staff in burgundy caps are also available daily from 06:15 to 22:45 for on-the-spot help.

How can I get to the city centre from the station?

The historic city centre, including the famous Aachen Cathedral (Aachener Dom), is within a 10–15 minute walk from the station. Simply follow the signs marked "Zentrum." A major bus stop served by numerous ASEAG city network routes is also located directly in front of the main entrance.

What are the contact details for lost property?

The lost property office (Lost and Found) is operated by Deutsche Bahn. It is open Monday and Tuesday 08:00–13:00, Wednesday 11:00–16:30, and Thursday and Friday 08:00–13:00. It is closed on Saturdays, Sundays, and public holidays.

What is the station's address and contact information?

The full address is Bahnhofplatz 2A (also listed as Bahnhofstr. 2a), 52064 Aachen, Germany. For general train information, you can contact the Deutsche Bahn hotline at +49 30 2970. The station also has an official page on bahnhof.de.

About this station

Through station serving Aachen, Germany. Opened in 1905, this historic landmark has undergone significant renovations, most notably in the early 2000s, to modernize its facilities and extend platforms to accommodate international high-speed traffic. As a primary intersection for the region, it facilitates connections between Germany, Belgium, and the Netherlands. Travelers will find a diverse range of services here, including high-speed Eurostar and ICE trains, as well as frequent regional and local rail options.

For first-time visitors, the station offers a straightforward layout. While it handles a high volume of international traffic, it is not excessively large or confusing. The station features clear signage and is well-equipped with accessibility features, including elevators to all platforms and a guidance system for visually impaired passengers. Facilities such as ticket counters, lockers, and waiting areas are easily located within the main concourse.

To ensure a smooth experience, allow extra time to navigate to your platform. Be aware that specific platform assignments can change, and final track information is typically confirmed 30–60 minutes before departure. Always verify your platform on the digital departure boards upon arrival. With its well-signposted environment and user-friendly displays, even those new to European rail travel can navigate this hub with confidence.