Station Board
Wiener Neustadt Hauptbahnhof
Photo: Wolfgang Glock, CC BY-SA 3.0, Wikimedia Commons (recadrée)

Guide pour un premier voyage

Wiener Neustadt Hbf

Wiener Neustadt, Autriche

6 quaisThrough
Ce guide n’est pas encore traduit. Les informations propres à la gare sont donc affichées en anglais.

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Les informations que l’on cherche en premier, tirées de ce guide.

Depuis l’aéroport

From Vienna International Airport (VIE)

  • Train: Take a direct ÖBB Railjet (RJ) or regional express train from the airport station (Flughafen Wien) to Wiener Neustadt Hbf.
  • Journey Time: Approximately 53 minutes.
  • Price: Expect to pay between €15 and €23 for a single ticket.
Détails

Billets et applications

Download the ÖBB App: Do this before arriving. It is essential for checking real-time platform changes and track layouts. It is far more reliable than relying on station screens alone.

Détails

Consignes à bagages

Multiple luggage storage options are available within a short walk. Lockers at Südtiroler Platz are a 2-minute walk, costing €3.49 per bag per day and open 24/7.

Détails

Ascenseurs et accès de plain-pied

The station is barrier-free with elevators and escalators to reach all platforms. If you need snacks or water, there are local shops inside the station area, which are much more convenient and often cheaper than relying on platform kiosks.

Détails

Toilettes

Toilets: There are toilets located at the station, but have €0.50 coins ready, as they are not free and often don't accept cards.

Détails

Wi-Fi

You can access free station WiFi (look for "ÖBBfree"). If you need cash, there are ATMs available in the main hall.

Détails

Trouver votre quai

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Comment s’y rendre

How to Get to Wiener Neustadt Hbf

Wiener Neustadt Hbf is a major rail hub in Lower Austria, located south of Vienna.

From Vienna International Airport (VIE)

  • Train: Take a direct ÖBB Railjet (RJ) or regional express train from the airport station (Flughafen Wien) to Wiener Neustadt Hbf.
  • Journey Time: Approximately 53 minutes.
  • Price: Expect to pay between €15 and €23 for a single ticket.
  • Important: The airport is outside the Vienna core zone; ensure your ticket covers the entire route to Wiener Neustadt.
  • Tickets: Purchase tickets at the red ÖBB machines located in the airport station or via the ÖBB app. These machines have an English interface and accept credit cards, debit cards, and cash. Avoid buying tickets on board to prevent surcharge fees.

From Vienna City Center

  • Train: Direct ÖBB trains (including Railjet, REX, and S-Bahn lines) depart regularly from Wien Hauptbahnhof (Vienna Central Station) or Wien Mitte.
  • Journey Time: 30–45 minutes, depending on the service type.
  • Tickets: If you have a valid Vienna core zone pass, you only need to purchase an additional extension ticket for the section outside the city boundary to Wiener Neustadt. Machines at the station will guide you through this; select "Wiener Neustadt" as your destination to ensure the correct fare is calculated.

By Taxi/Car

  • Journey Time: Approximately 45–55 minutes from Vienna city center or the airport, depending on traffic.
  • Cost: A taxi or private transfer typically costs between €55 and €70. Confirm the price with the driver before departure.

Quais et organisation de la gare

Wiener Neustadt Hauptbahnhof is the busiest station in Lower Austria, serving as a critical rail junction south of Vienna. For a first-time visitor, the station’s layout is straightforward once you understand that it operates as a through station with ten platform tracks, numbered 1 through 9 and 21. Think of the station as a long, linear arrangement where all platforms are accessible from the main concourse area.

The platforms serve a variety of regional, S-Bahn, and long-distance trains. Generally, platforms 1 through 5 are the primary tracks for long-distance trains (IC/EC) and regional express services traveling along the Südbahn route toward Vienna or Graz. Platforms 6 through 9 and 21 are typically utilized by various branch line services, including the Aspangbahn, Schneeberg Railway, and the S-Bahn lines (S1, S2, S3, S4, S5, S6). Because platform assignments can occasionally change based on operational needs, always verify your specific departure platform on the digital departure boards located in the main hall or near the station entrances.

Navigating the station is relatively simple as all platforms are barrier-free. You can move between the platforms and the main concourse via a central subway, which provides direct, level access. For those traveling with heavy luggage, the subway is equipped with escalators and elevators, particularly for the busier platforms like 3 and 4. Additionally, an overpass at the other end of the platforms provides an alternative route, which is particularly useful if you are accessing the parking deck.

A common point of confusion for new visitors is the use of letter suffixes (e.g., 1a, 1b, 6a, 6b). These indicate specific sections of a single platform track, often used to accommodate multiple shorter trains simultaneously or to manage traffic on branch lines. When your train is announced, pay close attention to both the platform number and the specific section letter shown on the departure screens. As the station is quite compact, you do not need excessive time for transfers; however, allowing 10 minutes is more than sufficient to comfortably navigate from the main entrance to any platform, even with luggage. If you arrive early, the station’s central hall provides easy access to ticketing, waiting areas, and local amenities.

Conseils pratiques

Tips for First-Time Visitors: Wiener Neustadt Hbf

I wish someone had told me how busy this station is—it’s the busiest in Lower Austria—but don’t worry, it is very well-organized. Here is the local knowledge you need to navigate it like a pro.

Before You Arrive

  • Download the ÖBB App: Do this before arriving. It is essential for checking real-time platform changes and track layouts. It is far more reliable than relying on station screens alone.
  • Ticket Strategy: Buy your tickets via the ÖBB app or website to avoid queues. If you must use a station machine, note that they offer multiple languages (including English), but they are not always intuitive; give yourself an extra 15 minutes if you aren't using the app.

At the Station

  • Connectivity & Facilities: You can access free station WiFi (look for "ÖBBfree"). If you need cash, there are ATMs available in the main hall.
  • Toilets: There are toilets located at the station, but have €0.50 coins ready, as they are not free and often don't accept cards.
  • Food & Luggage: The station is barrier-free with elevators and escalators to reach all platforms. If you need snacks or water, there are local shops inside the station area, which are much more convenient and often cheaper than relying on platform kiosks.

Common Mistakes

  • Payment Issues: Avoid the older, smaller ticket machines if you are paying by credit card. Some machines have specific limitations regarding large banknotes or certain card types. Use the modern, larger ÖBB ticket machines in the main hall, which reliably accept major credit cards (Visa, Mastercard, Amex) and debit cards.
  • Platform Checking: Never assume your platform is fixed hours in advance. Check the departure boards or your app 20–30 minutes before your train departs; platform changes occur frequently due to the high volume of traffic at this major junction.
  • Ticket Zones: If you are traveling into the city or surrounding areas, ensure you understand the zone system. Buying the wrong zone ticket can lead to a hefty fine. Double-check your destination zone on the machine or app before finalizing your purchase.

Questions fréquentes

Where can I find luggage storage near Vienna Hbf station?

Multiple luggage storage options are available within a short walk. Lockers at Südtiroler Platz are a 2-minute walk, costing €3.49 per bag per day and open 24/7. A service called Bounce also has a location near Karl Popper Straße, a 5-minute walk from the station, with storage from €3.50 per day.

How much does luggage storage cost at Vienna Hbf?

Prices start from €2.99 per day. Specific locker services near the station charge €3.49 per bag per day. Alternative storage services like Bounce list prices starting from €3.25 or €3.50 per day. Some services, like Stasher, advertise their prices as roughly half the cost of station lockers.

Are there 24/7 luggage storage options at Vienna Hbf?

Yes. Several locker facilities near Vienna Hbf, such as those at Südtiroler Platz and Landgutgasse, are explicitly listed as being open 24 hours a day, 7 days a week. The Hotel Schweizer Garden, a 5-minute walk away and offering storage for €3.99 per bag, is also listed as open 24/7.

What are some specific luggage storage providers near Vienna Hbf?

Services include Stasher, which partners with locations like Hotel Schweizer Garden, and Bounce, which has multiple spots. A specific Bounce location is a beauty salon near Karl Popper Straße, a 5-minute walk from the station. Lockers are also available at addresses like Südtiroler Platz 5 and Landgutgasse.

Is luggage storage available at other Vienna train stations?

Yes, according to the luggage storage service pages, storage spots are also listed at other major Vienna stations. These include Vienna Westbahnhof Train Station, Vienna Mitte, Vienna Praterstern, and the broader city center areas like Stephansplatz and Karlsplatz.

Why should I use a luggage storage service instead of station lockers?

According to one service's marketing, using a partnered luggage storage service can cost half the price of using the station's own lockers. These services also promote benefits like a 100% satisfaction guarantee, flexible cancellation, and 24/7 customer support across thousands of locations.

À propos de cette gare

Through station serving Wiener Neustadt, Austria. Originally opened in 1841, the station underwent a complete reconstruction between 1997 and 2003, resulting in the modern facility travelers see today. As the busiest railway hub in Lower Austria, it serves as a vital junction for the Southern Railway (Südbahn) and several regional lines, managing over 700 train movements daily.

For first-time visitors, the station is straightforward to navigate. It features 10 platforms, all of which are barrier-free and accessible via subways and an overpass. You will primarily encounter regional, local, and S-Bahn commuter trains, alongside occasional long-distance services. The layout is well-signposted with clear digital displays in English, designed to help travelers find their way with ease.

Is this station huge and confusing? Not at all. Despite its importance as a regional hub, it maintains a manageable scale. However, because it is a busy junction, always check the departure boards upon arrival, as platform assignments can occasionally change 30 to 60 minutes before departure. Allow a few extra minutes to familiarize yourself with the concourse, which includes ticket offices, machines, and basic amenities. By keeping an eye on the screens, you can navigate your connection with confidence.