Locarno station features a straightforward layout that is easy to navigate once you understand its two-part structure. Think of the station as having two distinct "worlds" located on different levels: the surface-level station for standard Swiss Federal Railways (SBB) trains and the underground station for the specialized FART (Centovalli) line.
The surface-level station is the primary hub, featuring three standard-gauge tracks that serve regional and national routes, including connections to Bellinzona, Lugano, and beyond. These platforms are where you will arrive if you are traveling on the major Swiss rail network. Because there are only three primary platforms here, the layout is very intuitive; you simply walk from the station building directly onto the platform.
The underground station, known as Locarno FART, is physically separate and serves the scenic metre-gauge Centovalli Railway that runs toward Domodossola. Navigating between these two levels is the most common point of confusion for first-time visitors. If you arrive on a mainline SBB train and need to transfer to a FART train, do not look for the FART platforms in the main row. Instead, head toward the end of your SBB platform—specifically the rear of the train if you are arriving from the north—where you will find clearly marked stairs, escalators, and elevators leading down to the underground level.
The underground platforms, typically numbered 31 and 32, are located directly beneath the mainline tracks. While the station is compact, allow yourself at least 5–10 minutes to make this transfer if you are traveling with heavy luggage, as you will need to navigate from the surface level down to the subterranean concourse.
In summary, the station is not a complex maze. Its simplicity is its greatest strength: surface-level platforms handle all your standard regional and national arrivals and departures, while a single, dedicated underground area serves the specific Centovalli scenic route. By keeping this "top and bottom" mental map in mind, you will find navigating Locarno station to be a stress-free experience, leaving you plenty of time to enjoy the beautiful lakeside atmosphere of the surrounding area.