Como San Giovanni is a straightforward, through-style station that serves as a vital gateway between Italy and Switzerland. Unlike larger metropolitan hubs, this station features a compact, single-level layout that is very easy for first-time visitors to navigate. Think of it as a simple, linear arrangement where all passenger activity, including ticket services and platform access, occurs on the ground floor.
The station is equipped with four primary through-platforms used for both regional and international travel. Platform 1 is located directly adjacent to the main station building. Beyond that, platforms 2 and 3 are situated on an island platform, which you can reach via a covered walkway. A fourth track exists, but it is rarely used for regular passenger services; if you are directed there, please note that it is accessible via a small, secondary platform located between tracks 3 and 4, requiring you to cross the tracks cautiously.
Because this is a through station on the main Milan-Chiasso line, you will find trains heading toward the Swiss border (Chiasso/Zurich) and south toward Milan arriving on these same tracks. If you are traveling to the Lake Como area, this is your primary rail arrival point, though keep in mind that the station itself is about a 10-15 minute walk from the historic city center and the lakefront.
Navigation here is uncomplicated, and you do not need to worry about complex level changes or long underground tunnels. While the station is small, it remains a busy transit point, so allow a few extra minutes if you have heavy luggage, as the covered walkway is the primary way to move between platforms. Elevators are available for those with mobility needs or heavy bags.
A common point of confusion for new visitors is the station’s small size compared to its importance. Do not be surprised by the modest, brick-built architecture; it is the correct place for your international and regional connections. If you arrive by train and need to reach the lake, follow the signs for the bus terminal located directly in the square outside the station entrance. With only four tracks to manage, you will find the layout intuitive and far less daunting than larger Italian terminals.